Exchange / Return Policy

Dear Customers,

As a commitment from “Apex for medical wear” towards its valued customers, kindly find below our Exchange / Return policy terms,
in order to make it easy for you:

• Exchange is available within 7 working days from purchase date.
• Return is available within 3 working days from purchase date.
• Items to be exchanged or refunded must be unused, on packed condition and hand tag should be attached.
• Exchange / Return will be available only if the original printed receipt is submitted.
• Exchange / Return for head cap or Undershirts are not permitted unfortunately.
• Products that were purchased before the offers and sales periods may not be returned during the sales and offers periods.
• Website orders could be Exchanged from our main branch in Ishbilia Plaza, King Abdullah Rd., Riyadh, or through delivery with double charge fees.
• Website orders paid by any of installments programs (Tabby / Tamara), could be exchanged only within determined period, but unfortunately couldn’t be returned.
• Returns should be done from the main branch only.
• Discount coupons are not valid during sales periods.